Returns & Exchanges

At Collectif Vintage, we want you to be completely satisfied with your retro-inspired purchases, which is why we offer a 28-day return window for all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures a hassle-free experience for our community.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Carefully place the items in their original packaging, ensuring all vintage-style tags and labels remain attached and intact.

  • 3.
    Label and Post

    Print your prepaid shipping label from the portal, affix it to the front of your parcel, and drop it off at your nearest authorized collection point.

  • 4.
    Receive Your Refund

    Once our warehouse team inspects your return, we will process your refund or exchange within 7-10 business days to your original payment method.