Returns & Exchanges
At Collectif Vintage, we want you to be completely satisfied with your retro-inspired purchases, which is why we offer a 28-day return window for all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures a hassle-free experience for our community.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all vintage-style tags and labels remain attached and intact.
- 3.Label and Post
Print your prepaid shipping label from the portal, affix it to the front of your parcel, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 7-10 business days to your original payment method.